Information and FAQ

We are looking forward to seeing you in the 2021 season!

Please continue to check back to this page for updates regarding operating schedule, entertainment schedule, and more. A FAQ section can be found below, or you may contact us via email at [email protected]

Q: I opted to move my reservation to the 2021 season. Did my rate stay the same?

A: Yes! If you opted to move your reservation to the 2021 season for the same calendar dates, rather than cancel, your rate and package will remain the same. If you booked with a promotional package (REBOOK, CYBER, etc.) your discount and applicable promotional vouchers will still be included in your 2021 reservation. Note – if you chose to change your dates from your original booked calendar dates, your rate may be affected.

Q: Will the theme park and water park be opened during my stay in 2021?

A: At this time there is no definitive opening date for the theme park. However we are continuing to price our packages as normal for the 2021 season, so park admission is included for each person, for each day of stay. If there are updates to our operating calendar that affect your stay, you will be contacted directly via email.

Q: I do not have a current 2021 reservation but would be interested in staying. How do I make a reservation?

A: Reservations can be made online HERE . Our call center is temporarily closed, however we can be reached via email at [email protected] Monday-Thursday 9am-4pm should you need assistance.

Q: If have a 2021 Season Pass/Membership. Do I still get a lodging discount?

A: Yes! Valid Six Flags Season Pass Holders/Members receive a 20% discount on all lodging options. You can book using promotion code SPASMEMBER. Once we receive your online booking, we will check your pass status and verify you have passes for the 2021 season. If we are unable to verify the passes, we will update your reservation to the regular rate and contact you directly to confirm.

Q: Is the 20% discount for Season Pass Holders/Members the same no matter what membership level I have?

A: Yes! Regardless of your membership level, all Season Pass Holders and Members will receive a 20% discount on lodging options. This static discount will allow us to offer more specified promotions for Season Pass Holders/Members to take advantage of throughout the season. The theme park continues to offer tiered rewards based on the membership level you choose.

Q: What is the entertainment schedule for the 2021 season?

A: A current list of Live Nation concerts for the 2021 season can be found HERE

At this time we do not have information regarding the Ignite the Night Laser Show, Fireworks, etc. for the 2021 season, however we encourage you to check back frequently for updates.

Q: What is your current cancellation policy?

A: Reservations for the 2021 season can be cancelled without penalty prior to January 1st, 2021. After January 1st, 2021 our cancellation policy states that you can cancel your reservation up to 14 days before arrival and receive a refund minus a $50.00 cancellation fee. If you cancel within 14 days of arrival there is no refund. As always, guests have the option to change their dates within the booked year (2021), however please note that based on the new chosen dates, the rate may change.

Q: Do you have increased safety and sanitization measures in place?

A: Yes! Our updated safety and sanitization protocols can be found in the section below.

Q: How can I contact you?

A: We can be reached via email Monday-Thursday 9am-4pm at [email protected]