Q: Can I move my current 2021 reservation to 2022?
A: Yes! At this time you may move your 2021 reservation to the same year over year dates in 2022 for the same rate. We are currently not accepting NEW reservations for 2022. To move your 2021 reservation, please call us at 585-599-2211.
Q: I'm from Canada and cannot currently cross the border. What are my options for my reservation?
A: Current border crossing information can be found HERE. At this time you have three options:
- You can cancel your reservation and receive a full refund.
- You can move your reservation to the same year over year dates in 2022.
- You can move your reservation to later in the 2021 season.
To move forward with any of these options please call us at 585-599-2211.
Q: I have a 2021 Season Pass/Membership. Do I still get a lodging discount?
A: Yes! Valid Six Flags Season Pass Holders/Members receive lodging discounts all season long using promotion code SPASMEMBER. This standard discount provides you with:
- Removal of all park admission charges within the package
- A 20% discount on all lodging types
Additionally as a Season Pass Holder/Member you receive:
- The exclusive benefit of staying more than 5 nights, with additional discounts. Learn more info HERE
- Exclusive deals and promotions released regularly, on top of your already great discount. Other Season Pass/Membership lodging deals can be found HERE.
Once we receive your online booking, we will check your pass status and verify you have passes for the 2021 season. If we are unable to verify the passes, we will update your reservation to the regular rate and contact you directly to confirm.
Q: Is the 20% discount for Season Pass Holders/Members the same no matter what membership level I have?
A: Yes! Regardless of your membership level, all Season Pass Holders and Members will receive a 20% discount on lodging options, along with the removal of all park admission charges. This static discount will allow us to offer more specified promotions for Season Pass Holders/Members to take advantage of throughout the season. The theme park continues to offer tiered rewards based on the membership level you choose. Season Pass/Membership lodging deals can be found HERE.
Q: Can I select my unit/site number when booking online?
A: No. Specific unit/site numbers cannot be selected when booking online. When making a reservation, on the checkout page there is a “comments” box. Here you can input your site request. Requests are accommodated based on availability. Once we receive your booking and approve it, you will receive a reservation invoice/confirmation the following business day with your site number listed. Please be sure to take note of your tentative site number!
Q: I would like to be next to my family/friends in the campground. How can I ensure this when booking online?
A: When booking online, there is a “comments” box on the checkout page. In this box, please ensure the last name and reservation number of each family you would like to be linked with is listed. If this information is not included, we cannot guarantee you a unit next to/near your family/friends. Simply listing a site number will NOT guarantee you to be linked with a specific family. Groupings may not always be accommodated based on availability.
Q: What is the entertainment schedule for the 2021 season?
A: A current list of Live Nation concerts for the 2021 season can be found HERE
At this time we do not have information regarding the Ignite the Night Laser Show, Fireworks, etc. for the 2021 season, however we encourage you to check back frequently for updates.
Q: What is your current cancellation policy?
A: Currently, reservations can be cancelled with a full refund. This policy is subject to change.
Q: How can I contact you?
A: We can be reached 7 days a week 9am-5pm via phone at 585-599-2211 or via email at [email protected]